Frequently Asked Questions for New and Prospective Kiln Members

Whether you’re completely new to coworking space or you’ve already signed up for a Kiln membership, you might have a few questions about Kiln. We’ve put together a list of 15 commonly asked questions and answers for you!

What types of memberships does Kiln offer?

The most basic membership is the Club Membership. This is an easy way to set up shop and drop into work whenever you like. Club members use shared desks and the collaborative open-layout coworking space.

The Resident Membership includes a dedicated, lockable desk where you can set up your basecamp. This option makes the most sense for individuals and small teams who work at Kiln consistently.

If you have a team, you might opt for a Private Office Membership. Private office memberships include an enclosed, lockable private office for 1-20 people. It’s a great option for teams looking to quickly move-in and make Kiln home.

For larger teams, Kiln offers a Studio Membership. This includes private offices and meeting spaces for teams of 15 to 50. Studios are customizable and branded to create an ideal HQ.

For more information on memberships, visit kiln.co.

During Covid-19, Kiln is also offering flexible partial use memberships. For more information visit kiln.co/wellness.

What amenities do Kiln Members have access to?

All Kiln members have full, complimentary access to conference rooms and event spaces. Each Kiln space comes with free parking, snacks, and access to wellness amenities. If you are not a Kiln member but are still interested in booking a Kiln space or conference room for an event, please fill out our event form and a member of our team will be in touch. kiln.co/meet

How do I sign up for a Kiln membership?

Membership agreements are easy and can be completed electronically. You can contact a member of our team to get started!

You can also choose to book a tour or sign up in person. If you decide to join Kiln, you can come into the space, get a membership, and get to work in minutes!

What are Kiln’s hours?

All Kiln locations are staffed by the Kiln team from 9 am to 6 pm Monday-Friday. Additionally, Kiln members have 24/7 access to the space.

What are Kiln’s Covid-19 policies?

Kiln is taking a proactive and comprehensive approach to preventing the spread of Covid-19 in the workspace. Kiln spaces are equipped with hospital-grade proactive purifier (HVAC) systems, wayfinding and human navigation systems, no-contact temperature checks, and sanitization and sterilization policies.

Kiln asks that members and their guests be respectful when walking around the workspace. Masks are encouraged in public areas such as the lobby, kitchen, and restrooms. When you are in your private office or personal space, you can do what feels most comfortable to you.

Kiln is working to ensure a safe, healthy, and productive working environment for all. If you have any questions, we’d be happy to chat further. Email us at hello@kiln.co.

Does Kiln allow pets?

Yes, dogs can come to Kiln as long as they are potty trained and hypoallergenic. We even have an official Kiln Pup Membership that comes with a pup bandana.

Where can I park when I come to work at Kiln?

All Kiln locations provide extensive parking options. If you are a member at Kiln’s Salt Lake City location, we can set you up with garage parking. If you are a guest at Kiln Salt Lake, ask for a validation ticket at the front desk.

Can I work from any Kiln location?

Yes, Kiln members have access to all Kiln locations. With a Private Office/Studio or Resident Desk Kiln membership, your private office will be in your primary Kiln location, but you still have full Club membership access at every location.

You can book a tour for any Kiln location here: https://kiln.co/join

Does Kiln allow visitors?

Yes! Kiln members can bring visitors to work. If you have a friend in town for a day or two, we’d love to get to know them. If you want to meet with a potential investor or client, Kiln can be your shared gathering space.

If, after a few days, your friend wants to keep coming to Kiln on a regular basis, we’d love to get them set up with a membership.

What types of businesses does Kiln support?

At Kiln, we’ve created a space that’s catered towards the needs of entrepreneurs, startups, and early-stage tech ventures, and remote employees and creatives. Most of our networking and programming events relate directly to the interests and needs of this demographic. Nonetheless, Kiln is home to a much wider range of companies from clothing retailers to freelance graphic designers to law agencies. We support all kinds of businesses, big and small!

Does Kiln host events for its members? What about non-members?

We host regular community events that are only open to Kiln members! Some of our favorites include Waffles Wednesdays in each location, an Apres-Work charcuterie and wine hour, Bring your Friend to Work Day, and Fun Movie Fridays. The Kiln Cart is also known to circulate around the shared workspace for a pick-me-up treat! We want our Kiln members to be friends and to share in the community.

Kiln also hosts programming events that are catered towards Kiln members, but also open to the public. These include lecture series, “Lunch and Learns,” “Startup Stories”, and partnerships with local nonprofits and agencies. During the Covid-19 pandemic, many of these events have gone virtual.

Our mission is to provide a space where we facilitate relationship-building opportunities. Whether you’re a part of a Kiln community or your city’s community, we’d love to see you at our upcoming events.

Can I host events at Kiln?

Yes, Kiln hosts events for members and non-members alike. Events range from work meetings, happy hours, larger gatherings, product demos, film screenings, and speaker series! We work with each host to make sure your event is beautiful, fun, and comfortable for your guests.

In general, Kiln members can host events in our space free of charge. Occasionally, there will be small fees associated with events if they require additional staffing, are hosted after regular business hours, or require a cleaning team.

Non-Kiln members can also host events at Kiln. Fees vary depending on size, space, etc..

Please fill out our event form and a member of our team will be in touch. We look forward to working with you! kiln.co/meet

How does billing work for a Kiln membership?

Every Kiln membership is month-to-month with a 60-day notice for cancellation. Kiln bills on the first of each month. When you sign up for the first time, you’ll pay your first month and one additional month as a deposit. If you cancel with a 60-day notice, your deposit will cover you for the last 30 days.

Kiln also works with larger companies looking for private offices and offers longer-term leases.

Are there additional charges for using Kiln facilities?

We do our best to keep additional costs transparent and clear. Kiln memberships are all-inclusive -- snacks, rooms, spaces, etc.

There are a few scenarios where Kiln members might encounter additional charges.

At some Kiln locations, we have an in-house cafe where you pay á la carte for menu items.
Kiln members use the Kiln app to book meeting rooms. If you run out of monthly meeting room credits, you can always purchase more.
For Kiln members hosting events in the space, most events will be complimentary. However, if you are hosting an event in the evening or after-hours, there may be a small staffing and cleaning fee associated.

I have more questions! How do I reach Kiln’s team?

We’d love to chat further. Here’s the best way to get in touch:

+1-971-300-7887

hello@kiln.co